Privacy Policy

This privacy policy sets out how Black Country Gifts (“www.blackcountrygifts.co.uk”) uses and protects any information that you give Black Country Gifts when you use this website.

Black Country Gifts is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Black Country Gifts may change this policy from time to time by updating this page.  You should check this page from time to time to ensure that you are happy with any changes.  This policy is effective from 22 September 2015.

Information That We Collect

In running and maintaining our website we may collect and process the following data about you:

  • Information provided voluntarily by you. For example, when you register for information or make a purchase.
  • Information that you provide when you communicate with us by any means.
  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access.  Such information includes traffic data, location data and other communication data.

What we Collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers.

What we do with the Information we Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • For internal record keeping.
  • To provide information to you that you request from us relating to our products or services.
  • To inform you of any changes to our website, services or goods and products.
  • If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
  • To improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes.  We may contact you by email, phone, fax or mail.  We may use the information to customise the website according to your interests.

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners. See Details: How Google uses data when you use our partners’ sites or apps. http://www.google.com/intl/en/policies/privacy/partners/

Storing Your Personal Data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Links to Other Websites

On occasion we include links to third parties on this website.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • In the event that we sell any or all of our business to the buyer.
  • Where we are legally required by law to disclose your personal information.
  • To further fraud protection and reduce the risk of fraud.

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a small fee of £10 to cover costs incurred by us in providing you with the information.  If you would like a copy of the information held on you please contact us via email at shop@blackcountrygifts.co.uk.  If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible via email at shop@blackcountrygifts.co.uk.  We will promptly correct any information found to be incorrect.